B2B
For businesses providing gaming technology to operators
iGaming Operation & Compliance
The Expertise Behind Your Operation
AI-powered Customer Support, KYC, Risk & Payments, Licensing & Company Incorporation, Legal & Compliance, all under ONE PARTNER
What we cover
- Operations
- Compliance
- Legal
- Licensing
About Us
Your iGaming Services Partner
Playmantix supports gaming businesses with specialized services for daily operations and offshore setup. We combine AI Customer Support with human escalation, KYC, Risk and Payments expertise. We also provide support with licensing application, Belize company incorporation, and compliance & legal officer services.
We keep your operation safe and running
Services
What We Do
01
AI Customer Support
1st line multi-language support 24/7
02Human Support & KYC
Team focused on escalations and KYC verification
03Risk & Payments
Fraud monitoring and payment operations
04Gaming Licensing
B2B and B2C application support
05Belize Incorporation
Structured offshore company setup
06Compliance & Legal
Ongoing compliance and legal oversight
1st Line
AI Customer Support
AI handles routine player inquiries using approved brand information and support procedures. It also makes minor changes in the back office (applying bonuses, for example) and escalates cases requiring human attention.
24/7 · Multi-language- FAQ responses
- Account access and navigation
- Deposits, withdrawals, and promotions
- Data collection before escalation
- Consistent escalation to human support
2nd Line
Human Support & KYC Verification
-
01
Escalations
From first-line AI support
-
02
Investigation
Complex inquiries and complaints
-
03
Verification
KYC review and follow-up
-
04
Coordination
Risk, Payments and Compliance
-
05
Oversight
Sensitive cases and decisions
Our human team handles cases that require investigation, judgment, or direct player assistance
Risk & Payments Operations
Specialist review of payment operations and activity that may expose your business to fraud or financial loss.
- Suspicious activity monitoring
- Deposit and withdrawal reviews
- Provider coordination
- Fraud and exception escalation
- Decisions aligned to agreed rules
Offshore Gaming Licensing
Application support for offshore suppliers and operators, aligned to the intended business model.
B2C
For businesses offering gaming services directly to players
Application Support
Document preparation, submission coordination and authority follow-up
LICENSING & CORPORATE SERVICES
Company Incorporation in Belize
We coordinate the documentation and structured process required to establish your offshore company.
01
Scope
Define requirements
02
Collect
Gather documents
03
Prepare
Organize paperwork
04
File
Coordinate filings
05
Coordinate
Follow up & finalize
Compliance & Legal
Business & Department Structuring
Corporate and partnership structures, legal and compliance department setup, staffing, budgets, implementation planning
Executive & Strategic Advisory
Board support, market entry, licensing strategy, governance, expansion, crisis advisory
M&A & Investor Support
Due diligence, data room preparation, transaction structuring, negotiation support
Named Compliance Officer
Name for licensing and formal appointment, limited oversight and regulatory availability; excludes daily operations
Compliance Programme Setup & Review
Risk assessments, policies, procedures, controls, reviews, remediation planning, training
Compliance Management
MLRO services, AML/KYC oversight, regulatory reporting, responsible gaming, compliance team supervision
Contracts & Legal Documentation
Defined drafting and negotiation projects: commercial agreements, corporate documents, player terms, privacy, software licensing
Outsourced Legal Officer
Ongoing legal management of contracts, governance, privacy, due diligence, dispute support
Why Partner With Us
iGaming Expertise
Operational understanding across Support, Payments, Risk, and Compliance
AI + Human Oversight
Efficient routine handling with specialist judgment where it matters
Coordinated Services
Connected teams, shared information and consistent procedures
Setup + Ongoing Support
Incorporation and licensing connected to daily operations
Ready to Launch
Your iGaming
Empire?
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